2015 will see CQC embed our tougher inspection regime as we rate more and more services and introduce special measures in April when our new regulations also come into force. As we do this we will identify and celebrate the good and outstanding services that do exist. But the old year closed with new reminders that not all care meets the standards we expect. It is vital that we continue to act on information about poor services and use our regulatory and inspection powers to protect people by encouraging services to improve or forcing their exit from the market. These are never easy situations as Merok Park showed but we will ensure that the safety and well-being of people using adult social care services remains our highest priority.